The issue was caused by an update which was intended to better handle edge cases where sessions were not loaded properly, but resulted in missing sessions not causing a session refresh which led to the outage. We take full responsibility for this and will endeavor to ensure this doesn't happen again.
We sincerely apologize for the issue. No user data was lost during the incident.
The total downtime was from 06/29/2026 11:23 pm CDT - 06/30/2026 7:48 am.